You should have received a shipping confirmation email when your order was shipped with a tracking number to track your order.
If you have an account with us, you also can track your order in the order history of your account. >Go to my account

If you have a Bunbougu account, you can edit or cancel your order in the order history of your account before it is fulfilled. >Go to my account

If you need to change your shipping address on your current order, please find order confirmation email, click "View My Order" button. You will be directed to a page where you can find the "Change Shipping Address" option below that page.

Return should be initiated within 30 days of purchase and returned items must be in original brand new condition and have their original packaging. For more details, please see: Our Return Policy

Most of our items will be restock in appromaxitely 2 - 3 weeks. If you'd like to receive an automatic email notification when it is in stock, please follow the following steps to subscribe to the 'Email Me When Available' email notification.
1. Go to the product page and choose the variant you'd like to order. You will see a red 'Email Me When Available' button at the right bottom.
2. Click the red button and then enter your email address and click the blue button below. Once the item is in stock, an email notification will be sent automatically.

If you are looking for a product which is under one of the current brands on our website, we will try our best to source them from our suppliers. Please fill the contact form to contact us.